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…a fun way to explore OUT EAST

Booking and Cancellation Policy

Booking Conditions

A 20% deposit per person is required at time of booking. This will be invoiced on receipt of a booking. Please note that payment of your deposit is considered to be acceptance of our booking terms and conditions.

The balance of the cost is payable 30 days prior to departure or immediately on confirmation for bookings made inside 30 days.

Failure to pay by the due date may result in the cancellation of your booking.

Booking Amendments

If you amend your booking after confirmation but prior to full payment an amendment fee of $25 per person may apply.

If you amend your booking after full payment has been made but prior to 20 days before departure a fee of 50% of the tour cost may apply.

Amendments made inside 20 days will be treated as a cancellation and new booking and cancellation fees will apply.

Booking Cancellations

More than 60 days prior to departure deposit is lost

31 – 60 days prior to departure deposit + an admin fee of $25 per person is lost

21 – 30 days prior to departure 50% of your tour cost is lost

20 days or less prior to departure 100% of the tour cost is lost

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